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County of Mendocino

 
Services

VINE - Victim Information & Notification Everyday

1-800-546-4711

What is VINE?

VINE is a free, anonymous, computer-based telephone program that provides victims of crime two important services: Information and notification.

Information

For inmate custody information, call 1-800-546-4711 and follow the prompts. Callers use basic information to search the VINE database. VINE will quickly tell the caller if the inmate is still in custody, and will provide bail amount and charge information. Victims may call VINE from any touch-tone phone, any time, to check on an inmate's custody status. Live operator assistance is available.

Notification

Callers may then choose to register for an automated notification call when an inmate is released, transferred, escapes, or for a 15-day advance release notification. To register, callers simply enter the phone number, including area code, where they want to be reached. Callers will then be asked to enter a Personal Identificaiton Number (PIN) for use during notification. The service will automatically call when the inmate is released, transferred, or escapes.

How Do I participate in the VINE program?

To find an inmate or register for notification, you must call the VINE hotline directly from any phone. Live operator assistance is available. Tambien disponible en espanol - cuando llame, selecione la opcion en espanol.

What is a PIN?

The PIN (Personal Identification Number) is a a four-digit number chosen by the caller to be used to stop notificaiton calls from VINE. The PIN should be a number that is easy to remember. Entering a PIN is the only way to confirm and stop VINE notificaiton calls.

What If I'm Not At Home Or My Phone is Busy When VINE Calls?

The VINE service will keep trying to reach you. If there is no answer or the line is busy, VINE will continue to call every half hour for 24 hours. VINE will leave a message on an answering machine, but will continue to call every two hours for the 24-hour period. Since VINE calls automatically when an inmate's custody status changes, notificaiton calls may come in the middle of the night.

In the case of a 15-day advance release notification, calls will be made every two hours, but only between 6 a.m. and 10 p.m., and for a total of 24 hours.

Can I Register More Than One Telephone Number with VINE?

Yes. Your family, friends, and other concerned persons may also check on inmate status and register for notificaiton. Each registration is separate and requires a PIN.

Does VINE Guarantee My Safety?

The VINE program is designed to provide you with quick and easy access to inmate information and to alert you when an inmate's custody status changes. Do not depend solely on VINE or any other program for your safety.

Which Inmates are Monitored by the VINE Service?

Only inmates housed in the Mendocino County Jail will be included in the Mendocino County VINE service.